This California-Based Startup Is Using GPT-3 To Write Personalized Emails From Short Summaries And Shorthand Notes

OthersideAI is a California-based startup manufacturing AI-driven software that converts short summaries and shorthand notes into well-composed professional written emails. The software automates the process of email writing with OpenAI’s GPT-3 (Generative Pre-trained Transformer) language generation engine. OthersideAI, with its new software, has claimed to convert simple points into highly personalized emails and goes beyond the auto-responding and the smart replying feature. In the recent Seed funding rounds, the company raised $2.6 million, which would be used to further develop the software. The company, for now, is available only for limited access and is in a private beta mode. 

The organization was formed in the year 2020 and has a simple vision that people spend less time in the inbox and more time on things that actually matter. The focus of OthersideAI is to create productivity and communication tools powered with artificial intelligence so that there is a smooth flow of work and that the technology can benefit everyone. It works effortlessly; the user is required to write a short outline directly in the email reply box and then click on the generate button. Then, the user can watch the software doing its work and the email being written in real-time. 

The GPT system being used to develop the mail is trained with millions of words and phrases, and it generates the text after having evaluated the input thoroughly. The input is not limited to merely the user’s points or summaries but the entire email chain and past preferences of the user. The software even allows you to change the mail with a simple click that will then regenerate the mail again in a different manner and tone. Some minor changes will have to be done by the user for the algorithm to learn and understand the type of language that the user requires and then create the email.

The software that has been built by OthersideAI claims to provide its users with the following features:

  • Compatibility 

The extension works with several email platforms 

  • Personal style 

The natural language processing model learns the writing style and therefore keeps getting better

  • Context-awareness 

The model is aware of the surrounding context of the email, and it improves the quality of the email generated; for example, it can perfectly reply to a job offer

  • Tone selection 

An added advantage of the software is that it lets the user decide the tone of the email, may it be funny, formal, or casual

  • Content summarization 

The email generated focuses on the most important aspects of the lengthy messages 

  • Speedy iteration 

The extension allows the user to edit the email as and how required. 

OthersideAI is one of the first commercial products built on the GPT-3, and it delivers natural language results for almost every available task. Emails are one of the most important aspects of communicating in any business, and it takes up tons of time. OthersideAI aims to change this entire dynamic by providing an easy-to-use solution wherein you can write messages in your tone and make them highly personalized yet professional with just a few simple points. 


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Amreen Bawa is a consulting intern at MarktechPost. Along with pursuing BA Hons in Social Sciences from Panjab University, Chandigarh, she is also a keen learner and writer, having special interest in the application and scope of artificial intelligence in various facets of life.

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