Slack Launches SlackGPT: Bringing the Power of Generative AI in Slack

Productivity is critical for any organization, whether a growing startup or a Fortune 100 company. However, during economic uncertainty, empowering teams to save time and focus on strategic works that allow their expertise to shine and move the business forward becomes even more critical. In recent years, generative AI technology has emerged as a powerful tool to unlock exponential productivity gains, but the adoption of this technology still needs to grow. According to a recent State of Work research report, companies with AI tools report 90% higher productivity. However, only 27% of companies currently use AI tools. To take advantage of the potential productivity gains offered by generative AI, organizations must find a trusted space to confidently use the technology and ensure that the outputs are relevant to their business.

Slack, the famous collaboration platform, has announced Slack GPT, a vision for generative AI in Slack. The platform offers users an AI-ready space to integrate and automate with their language model of choice. Whether users prefer partner-built apps like OpenAI’s ChatGPT or Anthropic’s Claude or want to build their custom integration, Slack GPT provides a flexible and extensible platform. In addition to the AI-ready platform, Slack GPT also includes a range of AI features built directly into the Slack platform. These features include AI-powered conversation summaries and writing assistance, making it easier for teams to communicate effectively and efficiently. By offering these features directly within Slack, users don’t need to switch between multiple tools to finish the job.

Slack GPT also includes a new Einstein GPT app that can surface AI-powered customer insights from trusted Salesforce Customer 360 data and Data Cloud. This new app makes it easy for sales teams to access valuable insights that can help them close deals more effectively. With Slack GPT, organizations can feel confident that they are using data and outputs that are relevant and reliable. By building Slack GPT on a trusted foundation, organizations can increase productivity and empower teams to focus on strategic work. By leveraging generative AI technology, teams can streamline their workflows, automate repetitive tasks, and gain insights that would otherwise be difficult to obtain. Additionally, by offering AI-powered writing assistance, teams can communicate more effectively, leading to greater collaboration and more successful outcomes.

In conclusion, Slack GPT offers a vision for generative AI in Slack that can help organizations unlock exponential productivity gains. By providing an AI-ready platform, AI features built directly into Slack, and a new Einstein GPT app. Organizations can find a trusted space to use generative AI technology. By leveraging this technology, teams can save time, focus on strategic work, and achieve tremendous success.

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Niharika is a Technical consulting intern at Marktechpost. She is a third year undergraduate, currently pursuing her B.Tech from Indian Institute of Technology(IIT), Kharagpur. She is a highly enthusiastic individual with a keen interest in Machine learning, Data science and AI and an avid reader of the latest developments in these fields.