Dialpad Raises $100 Million: Goes All-in on AI-Powered Communications

Dialpad, an AI-powered cloud communication company, recently raised $100 million in a Series E funding round. This Series E brings the company’s total value to a whopping $1.2B.

The company has been a big name in the field of communication technology. It was the first business to bring native, real-time transcription, automated note-taking, live sentiment, and voice analytics to market. Dialpad will use this funding to promote innovation and build the next generation cloud phone system. It also plans to implement its go-to-market strategy domestically and internationally.

Dialpad is a mobile business communication platform and contact center provider having native, real-time transcription, automated note-taking, live sentiment, and voice analytics. It is built on Google cloud platform to ensure the security and reliability of data. Dialpad is easy to deploy, integrate, and scale and is powered by Voice Intelligence (ViTM) for better user experience. The company has more than 70,000 big and small companies as customers worldwide, including WeWork, Uber, Motorola Solutions, Domo, and Xero. They use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive.

Dialpad offers first-class telephony with HD audio and video quality. It uses AI for real-time coaching and voice analytics. Backed by leading investors, Dialpad is a leader in the market. 

Amidst the current COVID-19 pandemic, many businesses saw downfall and losses. On the other hand, Dialpad has seen tremendous growth due to the accelerating migration to the cloud for communication.

Source: https://www.dialpad.com/press/series-e-funding/

Consultant Intern: Currently in her third year of B.Tech from Indian Institute of Technology(IIT), Goa. She is an ML enthusiast and has a keen interest in Data Science. She is a very good learner and tries to be well versed with the latest developments in Artificial Intelligence.

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