What is Document AI? How Machine Learning Powers Some of the Document AI Platforms?

Technological breakthroughs have revolutionized the way individuals work and conduct business. For instance, people must develop skills that will enable them to find new jobs because it is predicted that automation could replace up to a third of all jobs by 2030. Consider the following to demonstrate how crucial document AI will be in the future: Did you know that 70% of enterprise documents are free-form text, such as written documents and emails? This indicates that the software used to automatically extract information and decode text from all of your documents has been processed (without human input). As a result, document AI has been made possible via machine learning. Thanks to these apps, businesses may now understand document-based data and use it for various purposes.

Document AI uses machine learning to extract information from printed and digital documents. Users can learn from unstructured documents thanks to document AI’s ability to precisely detect text, characters, and pictures in many languages. Users of Document AI may quickly and effectively make judgments about the documents by using the data from the papers. By automating and verifying the data for the processes, the technology increases the efficiency of the document analysis process.

By automating processes that formerly required human input, AI helps businesses run more efficiently. This technology finds document patterns so that users can quickly and easily locate and extract the information they want. Machine-learning systems learn over time to increase their output through deep learning. The ultimate objective is to develop a system that, like a human as they mature, knows from experience to make better judgments.

Business businesses and huge organizations deal with thousands of documents in similar formats daily. For example, big banks get many identical applications, and research teams must analyze mountains of paperwork for statistical analysis. As a result, automating the first stage of data extraction from documents greatly minimizes the need for redundant human resources. It frees personnel to concentrate on data analysis and application assessment rather than keying in data.

Document AI’s unique AI technology (NLP) disciplines are computer vision and natural language processing. NLP is deciphering valuable information given a series of words or sentences, whereas computer vision is the discipline that attempts to allow robots to comprehend pictures. In essence, Google Document AI uses computer vision technology to identify words and phrases in a given PDF, notably optical character recognition. These words and phrases are then used as inputs to an NLP network to determine the significance of their meanings. The fundamental methods applied in these disciplines are succinctly described here.

Computer vision

Due to the significant accuracy gaps created by deep learning, conventional image-processing approaches to gathering or detecting features are being abandoned. Convolutional neural networks are primarily used in computer vision methods (CNNs).

CNNs are particular varieties of neural networks that use kernels, a well-established image and signal processing technique. The kernels are tiny matrices that perform dot products over an image, enabling the selection of specific characteristics. The weights/constants within kernels are pre-set in conventional image processing. However, in CNNs, they are learned. This is the primary distinction between conventional kernels and kernels in CNNs. Presetting the kernel constants limits the performance of activities like text detection while allowing machines to execute just specialized and straightforward operations like line and corner detections. This is because the characteristics of various texts are too complex, making it difficult to manually identify the constants of the kernels that would represent the link between features and actual text.

It’s worth mentioning that although the idea of CNN was developed many years ago, it wasn’t until later that deep learning techniques became practical due to the exponential growth of processing hardware. Modern techniques for vision tasks, including classification, segmentation, anomaly detection, and content creation, are all based on CNNs.

The Document AI could identify PDF characteristics using CNNs, including text, key-value pairs, and tables in plain English.

Natural Language Processing

Deep learning has also thrown light on NLP, a long-running area of computer science study, like the recent development of computer vision. NLP is the technique of deciphering words or groups of words used together to imply meanings in a paragraph. Because even the same term might be understood differently depending on the context, this job is sometimes thought to be even more difficult than comprehending visuals.

Long-short-term memory (LSTM), a sort of neural network that predicts the outcome of the next event based on both the current input and prior input together with time-series data, has been the research subject in recent years. However, attention has recently been drawn to a separate family of networks known as transformers. Transformers concentrate on figuring out how a set of events attracts attention. Despite their existence being longer or shorter than the word you are now examining, specific vocabularies inside a phrase may merit more attention than others in this situation. In many tasks, such as word navigation and semantic understanding, the results of transformers significantly surpass those of earlier networks.

Here are some of the cool Document AI platforms:

Google Document AI: Data processing of documents is automated at scale by Google Document AI. It was created using Google’s decades of AI research, and as a result, it delivers information beyond the scope of words about a specific text.

In addition to offering a general document analysis and retrieval, Google Document AI also supports specific formats, including those used by forms that businesses frequently handle in bulk, such as invoices, payslips, and receipts.

Microsoft: Beginning in 2019, Microsoft made available two benchmark datasets, TableBank and DocBank, which are utilized for document page object detection and table detection and recognition. ReadingBank for the reading order detection test and XFUND for the multilingual form understanding challenge, which includes forms in seven languages, are two new benchmark datasets the firm just published.

The company developed the multi-modal pre-training framework LayoutLM for Document AI, along with the most recent LayoutLMv2 and the multilingual version LayoutXLM, in addition to the benchmark datasets. These tools have been widely used by first- and third-party products and applications in Azure AI, such as Form Recognizer. The LayoutLM/LayoutXLM model family has been used in various Document AI applications, including table detection, page object detection, LayoutReader for reading order detection, form/receipt/invoice understanding, and complex document understanding, document image classification, document VQA, etc. These applications have all achieved state-of-the-art performance across these benchmarks.

H2O.ai: Using text, tables, picture extraction, classification, grouping, labeling, and refinement are all automated processes in H2O Document AI. The solution covers a wide range of files and uses cases, assisting businesses in comprehending, processing, and managing their massive volumes of unstructured data.

Most businesses have many papers, some of which, like patient health forms, are crucial to regular company operations. However, it was practically difficult to analyze and extract insights from these documents in the past. The others hold a large pool of undiscovered information. Organizations may process other papers to uncover hidden insights and business-critical documents more quickly and correctly using H2O Document AI.

Xtracta: The leading provider of artificial intelligence-powered automation software for document processing is Xtracta. It offers its services to businesses like Volvo, where the usage of eDocs reduces the amount of time needed to enter invoices by 40%.

Over 10 million pages are processed each month by services powered by Xtracta. It accomplishes this by using an artificial intelligence engine, which, in contrast to conventional optical character recognition (OCR) techniques, does not require manual templates.

Because it can self-learn new document designs without needing fresh templates, this AI engine is a “set and forget” machine.

Serimag: Serimag and the Barcelona Supercomputing Center (BSC) collaborate to identify texts using neural networks. Serimag stands out for its unique ability to seamlessly combine text and visuals in a document. Furthermore, without the requirement for parametric coupling modules.

Serimag created an automatic categorization and extraction system to standardize criteria and automate the processing of client supporting paperwork. This led to fewer mistakes and more reliable document control systems. Additionally, hours have been cut from the company’s approval cycle.

ABBYY FlexiCapture: The FlexiCapture platform sets the standard by utilizing machine learning to automatically classify, extract, validate, and direct business-critical data from incoming customer communications and operational processes, including invoices, supporting documents, tax forms, onboarding documents, and correspondence, claims, or orders.

By utilizing deep learning convolutional neural networks (CNN) and text classification based on statistical and semantic text analysis, classification technology can identify all incoming document types, including pictures, and categorize them according to appearance or pattern. Additionally, it aids in classifying documents into distinct kinds (such as bank statements, tax forms, contracts, invoices, etc.) and variants (such as invoices from several suppliers) to arrange them automatically.

Parascript: For both picture and text categorization, Parascript offers computer vision solutions. Companies, including JP Morgan Chase, Lockheed Martin, and Siemens, use the services of this American business. To do this, they use cutting-edge AI techniques.

They use curve tracing topologically supported by neural networks for character recognition. For tasks like optical character recognition and handwriting identification, Parascript leverages computer vision.

Microblink: A research and development firm called Microblink creates computer vision technology geared for real-time processing on mobile devices. Using cutting-edge neural networks and deep learning algorithms, the most precise text recognition is offered locally on a mobile device.

Real-time image processing is provided by Microblink. It operates locally on the device without an Internet connection and supports paper and electronic payment slips in various standards and nations.

UiPath: When a massive collection of structured, unstructured, or semi-structured documents has to be handled intelligently, UiPath Document Understanding provides a solution.

Traditional OCR addresses the issue but is limited to structured documents, such as invoices and other business papers, and lacks machine learning or artificial intelligence capabilities. Although it is highly volatile and requires configuration based on the document being processed, Document Understanding resolves all issues simultaneously. Additionally, Document Understanding offers ML & AI capabilities, making it a very reliable contender for producing high-quality outcomes.

Automation Anywhere: Automation Anywhere’s IQ Bot integrates RPA with AI technologies, including Computer Vision, Natural Language Processing (NLP), fuzzy logic, and machine learning (ML) to automatically categorize, extract, and validate data from business documents and emails.

OpenText: Enterprise capture platform OpenText Intelligent Capture, formerly OpenText Captiva, offers omnichannel capabilities for gathering everything from scanned paper to chatbots. It can automate procedures for routine documents like financial payables and receivables and complex documents like contracts or partner requests that call for specific actions based on their contents. It not only helps with the content organization at the entrance but also with enterprise-wide process automation.

PDFTron: With features like document comprehension, data extraction, and redaction, PDFTron’s SDK improves software applications by enabling dynamic document reading, annotation, processing, and conversion. The SDK contains a video SDK and supporting PDF, Word, and CAD designs.

It allows users to open PDF files in any program or web browser and view, edit, annotate, or sign them. It can also examine, preview, assemble, edit, redact, and collaborate on Word documents and dynamically generate PDFs from Word templates.

Adlib: Adlib Software is a content intelligence and automation platform created to assist companies in the banking, insurance, manufacturing, energy, and life sciences to digitize, organize, deduplicate, and optimize their unstructured content, including emails from the company, SOPs from internal departments, employee- and partner-generated documentation, and more.

Adlib converts unstructured text into high-fidelity, searchable PDFs using optical character recognition (OCR) and natural language processing (NLP) technology. The platform connects with corporate software, including Salesforce, Google Drive, FileNet, Nintex, Dassault ENOVIA, Box, SharePoint, and other ECM solutions. Customers may employ its Advanced Rendering capabilities, such as custom header/footer, hyperlinking, and dynamic table of contents construction, as well as automate manual PDF production using rule-based processes.

XtractEdge: The XtractEdge Platform from Infosys company EdgeVerve structures the complex multi-document data of the world and makes it consumable so that latent business value can be unlocked. This platform uses AI capabilities that use an ensemble of different Machine Learning and Deep Learning-based techniques, data management, and analytics pipelines.

Rossum: An AI-based cloud document gateway called Rossum enables automated corporate communication. Rossum addresses all four critical elements in document-based processes—automated understanding, two-way communication to handle exceptions, and acting on the data via intricate integrations—simultaneously addresses all four issues.

Everything is resolved in one location, including IT, user training, security, and compliance. Rossum’s cloud platform handles the complete document lifecycle, from receipt to posting on internal IT systems.

Hyperscience: The handwritten, cursive script and machine-printed text may be extracted from and transcribed using Hyperscience’s unique machine-learning approach. To assist businesses in cutting expenses, streamlining processes, and creating new business and income prospects, the vendor touts up to 95 percent automation and over 99.5 percent accuracy. The seller further claims that Hyperscience has backing from eminent investors and collaborates with some of the biggest businesses in the world, including TD Ameritrade and QBE.

ExB: ExB’s Cognitive Workbench develops and trains modules that may be used to comprehend and process any document from any area or sector in any language, using deep learning algorithms and computer vision. The Cognitive Workbench is a Natural Language Processing engine that may be used to automate data extraction and input management procedures since it has access to training databases and a multimodal AI approach. Robotic process automation is used by businesses worldwide to automate internal operations. However, these systems are data-dependent. 85 percent of companies still process documents by hand and input the manually extracted data into process automation platforms, which causes bottlenecks and significantly lowers the commercial value of such automation platforms.

Grooper: Organizations may extract valuable information from paper/digital documents and other unstructured data with Bisok’s Grooper, an intelligent document processing and digital data integration tool. Grooper integrates natural language processing, image processing, capture technology, machine learning, and patented optical character recognition.

Kanverse: Across all corporate operations, businesses deal with a lot of papers, both electronic and paper. 80 percent of documents still go through human processing on average when they reach company operations. The goal of Kanverse is to offer users zero-touch invoice processing. To minimize cycle time, boost efficiency, eliminate invoice processing mistakes, fulfilling international compliance requirements, and save money, automatically ingest, extract, validate, and publish data.

Acodis: Since its start in 2016, Acodis has provided document data extraction. Every business process contains documents, which the Acodis Intelligent Document Processing platform can identify, extract, and automate to facilitate and speed up data entry.

Whether a dependable PDF data extractor or an automated data input software is required, the document automation tool seeks to satisfy all data requirements. The AI data extraction method, is driven by machine learning and continuously improves as more data is given to it. The program may be trained by Acodis, so users are not obliged to do so.

Botminds AI: With an AI platform that can handle complex unstructured data, Botminds AI is attempting to solve this problem. Botminds AI is an AI-first, no-code, vertically integrated platform with end-to-end automation to upstream and downstream systems. 

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Prathamesh Ingle is a Consulting Content Writer at MarktechPost. He is a Mechanical Engineer and working as a Data Analyst. He is also an AI practitioner and certified Data Scientist with interest in applications of AI. He is enthusiastic about exploring new technologies and advancements with their real life applications